>> Personalized Profiles
Know Your Customers Inside Out
Manage your customers with a 360-degree view of their information using DINGG’s salon client profile software. Offer tailor made services to each of your customers and build loyalty
Personalized Profiles for Exceptional Service
Store, manage and use your customer's information from one dashboard including contact details, appointment history, and preferences with our powerful best salon CRM software.
Every Client Detail Ready When You Need It
DINGG lets you stay organized with our digital client cards for salons, reducing errors and delivering the best results.
✔️ See contact details, service history, and preferences instantly
✔️ Reduce booking errors with clear client records
✔️ Access profiles from anywhere be it front desk, styling station or on the go
✔️ Find what you need with quick search and filtering options
All Customer Conversations in One Place
Store and manage all client conversations, including reminders, automated messages, and notes with our client notes and history software.
✔️ Track text messages, emails, and app notifications in one timeline
✔️ See when clients opened or responded to messages
✔️ Add private notes about phone calls or in-person chats
✔️ Create message templates for consistent client communication
Visual History That Tells the Story
View a visual history of appointments with our salon software with client photos. This helps you cross-sell/upsell treatments and products, bringing in more revenue.
✔️ Capture and store treatment photos with client permission
✔️ Compare results across multiple visits
✔️ Use visual history to suggest new styles or treatments
✔️ Impress clients by remembering their style evolution
Custom Forms That Work for Your Business
Create custom forms to capture unique client information/preferences/conditions like allergies. Build stronger connections with customers for future appointments.
✔️ Design forms for different service types
✔️ Capture allergies, sensitivities, and preferences
✔️ Add digital signature fields for consents and waivers
✔️ Send forms to clients before appointments to save time
Create and Manage Notes
Use our client notes and history software to manage what each unique customer needs and wants, showing excellent personalized service.
✔️ Record product preferences and formulas
✔️ Note conversation topics for personal connections
✔️ Track client comfort details like beverage choices
✔️ Set alerts for special occasions or important reminders
Take Online Payments (at the counter/ seat)
Process payments quickly without hassle, and use client purchase history tracking to understand spending habits.
✔️ Process all payment types including cards, cash, and digital wallets
✔️ Take deposits to secure future appointments
✔️ Split payments between multiple methods
✔️ Email or text receipts instantly
Memberships and Gift Cards
Offer memberships/ gift cards and manage them under client profile with few clicks. With options like add, view, upgrade and more you can provide your salon membership holders a refined experience and get more referrals in the process.
✔️ Add new memberships or gift cards with a few clicks
✔️ Track usage and expiration dates automatically
✔️ Upgrade or renew memberships during checkout
✔️ Remind clients of their unused benefits
Manage Wallet & Deposits
DINGG lets you manage customer’s wallet by add money option. Faster check outs, secure appointments and minimized no shows - all with one simple solution.
✔️ Add funds during any transaction
✔️ Process refunds quickly when needed
✔️ Set auto refill options for regular clients
✔️ Secure deposits for future bookings
Build Brand Identity with Easy Feedback Support
DINGG offers exclusive feedback support. If your customer gives a 4+ rating its automatically gets send to your Google reviews, increasing your reputation online.
✔️ Send automatic review requests after appointments
✔️ Push great reviews straight to Google
✔️ Handle negative feedback privately
✔️ Track your online reputation growth over time
Automated Follow ups
Stay connected with customers with thank you messages and more, never missing an opportunity.
✔️ Send automated thank you messages after services
✔️ Remind clients when it is time for their next visit with automated reminders
✔️ Share personalized offers based on their service history
✔️ Celebrate birthdays and client anniversaries with special messages to build client connections
AI Customer Summaries for Upselling & Cross Selling
Give your team instant insights about each client, using client purchase history tracking to make upselling and cross-selling easier than ever.
✔️ AI compiles client history, preferences and past purchases
✔️ Staff can recommend add ons or upgrades based on past behavior
✔️ Create a highly personalized experience that boosts revenue
Get Started with DINGG
Grow your business and delight your customers always
Ready to see how DINGG Software can help your business to grow? Ready to see how DINGG Software can help your business to grow?
BOOK A DEMOHow does DINGG help me understand my clients better?
DINGG’s salon client profile software creates a complete profile for each client, storing all their information in one place. You can see their entire history, including past services, preferences, and even before-and-after photos, helping you provide a more personalized service.
Can I customize what information I collect from clients?
Yes, DINGG lets you create custom forms to gather the exact information that matters for your business, such as allergies, style preferences, or product sensitivities. These can be filled out online before appointments or in person.
How does the AI customer summary help my staff?
The AI summary gives your team a quick overview of everything they need to know about a client before their appointment. It shows active memberships, upcoming bookings, service history, and suggests products or services that might interest them. This helps even new staff members provide personalized service and identify sales opportunities without having to dig through notes.
How does DINGG help with client retention?
As the best salon CRM software, DINGG boosts retention by sending automated follow-ups, reminding clients to rebook, and enabling consistent, personalized service. The built-in feedback system also helps build your online reputation by publishing positive reviews to Google.
Can I manage client information across multiple locations?
Yes, DINGG keeps all client information synchronized across your entire business. Clients can visit any location and receive the same personalized experience, with staff having access to their complete history and preferences.
Is it easy to collect and manage client feedback?
DINGG makes feedback collection simple. The system automatically requests reviews after appointments, and when clients give 4+ star ratings, these are published directly to your Google Business profile, building your online reputation effortlessly.
Rich client profiles power more than just history, read using client data to grow through referrals and see how personalized outreach turns satisfied clients into natural promoters.